Privacy Policy

We collect the information you add to HeyEnso, including your account details, project names, websites, brand context, project context answers, audience details, market notes, goals, files or assets you upload, prompts, feedback, generated outputs, campaign drafts, billing selections, and support messages.

We use this information to create and maintain your workspace, generate project-grounded marketing recommendations, prepare campaigns, provide support, secure the service, process subscriptions, and improve the reliability and quality of HeyEnso.

If you connect a Google service such as Google Ads, HeyEnso requests only the permissions needed for the user-facing workflow you choose. We may access account identifiers, accessible customer or campaign account details, campaign metadata, and authorization tokens needed to prepare, create, pause, enable, remove, or otherwise manage advertising workflows you request.

We use Google user data only to provide or improve the visible HeyEnso features you authorize. We do not sell Google user data, use it for unrelated advertising, transfer it to data brokers, use it to determine creditworthiness, or allow human access except where needed for security, support you request, legal compliance, or abuse prevention. Our use and transfer of information received from Google APIs is intended to comply with the Google API Services User Data Policy, including its Limited Use requirements.

HeyEnso uses AI systems to transform your project context into marketing research, recommendations, creative direction, campaign assets, and drafts. Inputs and outputs may include the project data, source material, connected account context, and feedback needed for the task you ask HeyEnso to perform.

We design AI processing to use the minimum useful context for the requested workflow and to avoid training external AI models on your data where the providers and product settings we use support that protection.

We share information only as needed to operate HeyEnso, process payments, provide support, comply with law, prevent abuse, protect rights and safety, or complete integrations you authorize. For example, when you publish or manage a campaign through a connected advertising platform, the campaign details and assets needed for that action are sent to that platform.

We require service providers that process information for us to use it only for our instructions and to protect it appropriately. We do not sell personal information.

We keep information for as long as needed to provide HeyEnso, maintain your account, operate connected workflows, comply with legal or tax obligations, resolve disputes, enforce our terms, secure the service, and maintain backups.

You can disconnect Google integrations from your profile. You can delete your account from inside HeyEnso. Account deletion removes your workspace data, projects, saved canvases, generated outputs, and connected integration records from active HeyEnso systems, subject to limited retention for legal, security, billing, backup, and abuse-prevention purposes.

You can review and update your account information, disconnect integrations, revoke platform permissions from your Google account settings, and delete your HeyEnso account from the app.

You can also contact support@heyenso.com to request access, correction, export, or deletion of information associated with your HeyEnso account. We may need to verify your identity before acting on a request.

We use administrative, technical, and organizational safeguards designed to protect information in transit and at rest. No online service can guarantee absolute security, but we work to limit access to people and systems that need it for legitimate product, support, security, or legal reasons.

HeyEnso may process information in countries other than where you live. Where required, we rely on lawful transfer mechanisms and contractual protections.

Questions about this policy, privacy rights, connected platform data, or deletion requests can be sent to support@heyenso.com.